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- EA_Barry10 months ago
Community Manager
Please post only in English here.
Try the relevant action below depending on your platform:
Steam: Verify files - https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB
EA app: Click Manage button and then Repair
Additional PC steps:
- Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
Thanks.
We have already implemented the solutions that you have given us.
We have tried re-downloading the app but no improvement, so please provide another remedy.
Can you offer a solution to the engine error “Couldn't open file ui,rpak”?
We have been experiencing engine errors since the rumble rank held in July. cleaning up Windows has not solved the problem, please provide a solution.
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