Forum Discussion

7 years ago

Error : Server time out

Hello everyone and game developers of Apex legends. Since you bring the battle pass update i get to many often an error when i'm in the lobby of Apex Legends (see picture.) i did some research on g...

EA_Darko

Community Manager

7 years ago

I am not sure what more I can do for you @Tin9102. As I advised you, you have some very high ping times which will cause issues. It does not mean that every game will be affected but it does mean that you will see issues in many games. If your ISP is not willing to look at the evidence you provide such as the UO Trace and make suggestions on how to improve your connection then this is something you need to discuss with them as they are the ones who route your data now us.

Darko

Tin9102

7 years ago

Very high ping ?? I have 2-3 ms to first unknown hosts, then I have ~120ms to other hosts which is normal if its USA ... but you said this is the US server, which I didn't know, that's what your support staff told me to test ....What is the eu server to do a test on it ??? Also, I neve claimed I have delay or whatever, once the game starts, the connection is ok, I told both you and the support that I am unable to connect (as the 1st post in this thread), and your staff claims that the problem is with my ISP, so I demanded reactions for 2 days from them, got it?? And in the end your game fixed by itself, so I am pretty convinced the problem is on your side ... I don't want your help anymore, I just want you to do your job and not throw accusations on user's sides when this is not obviously the case !!!