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CharlotteSphynx's avatar
CharlotteSphynx
Seasoned Newcomer
3 hours ago

TOS

What I sincerely appeal for is to urge the TOS team to treat all ordinary players more fairly. Nowadays, numerous innocent legitimate players across the gaming community have been wrongly and arbitrarily banned under the terms of service without specific reasons. They have no way to find out the exact violation details nor defend themselves properly. I strongly suggest the TOS team implement the following fair improvements: Inform players clearly of the exact time of the alleged violation, detected abnormal data and specific violation content, instead of merely using vague general labels.Establish transparent review channels and grant players sufficient opportunities to explain actual situations such as game glitches and misjudgments made by the system.Optimize the penalty mechanism, strictly distinguish real cheating behaviors from bans triggered by game glitches, and reduce unnecessary wrongful account suspensions. Please pass these sincere suggestions on to senior management and the Terms of Service department, so that more ordinary players can receive fair treatment.

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