Forum Discussion

6 years ago

Solved

error cloud syncing data Apex

HELP PLS! So,a few days ago I buy a battle pass and now i cant play the game. It says "cloud syncing error " or "your cloud syn is not up to date". Last night I was playing game normal and than took...

Zeelmaekers
6 years ago
Hey all.

Could you try changing the DNS?
Zeel's guide - How to change DNS

If you have done this, can you try repairing the game and launching Apex again ?

ChilledTony

6 years ago

@DarkoSmiriSe where are you from> What kind of ISP services you using?

DarkoSmiriSe
6 years ago
im frome Serbia... how do u mean what kind? its 30mbs by a local internet company ,game was working good until today
OW IT SAYS "YOUR LATEST CLOUD STORAGE DATE MAY NOT BE AVAILABLE"
- Zeelmaekers
  Hero+
  6 years ago
  Hey @DarkoSmiriSe
  
  Have your already tried to clear you Origin cache
  Note: All settings will be set to default in your Origin client after this.
  Close the Origin Client, Right-click it in the taskbar and press Quit Origin.
  Press the Windows key and the "R" key at the same time.
  A "Run" box will have appeared and copy-paste: %ProgramData%/Origin in the box and click "OK".
  Delete all files and folders in there except LocalContent, do NOT delete this folder.
  When this is done, press the Windows key and the "R" key at the same time again.
  Type now in this box %AppData% and click "OK".
  Delete here the Origin folder.
  Look in your address bar of the file explorer and click on AppData.
  Open de Local folder and delete the Origin folder here.
  Now restart your system and try to update Apex Legends again.
  If you were not able to delete some files, your Origin wasn't closed completely.
  Open the Task Manager and end the following running tasks:
  Origin.exe and OriginWebHelperService.exe
  If you are struggling with these steps you find an easy to follow guide down below.
  EA Help - Clear Origin Cache
  - SplitterRO
    6 years ago
    @Zeelmaekers Take a look online before coming up with this kind of nonsense... There's a lot of down reports everywhere on the globe. Probably EA's datacenters went down, or maybe just their mesh/mpls lines. In any case, there's an outage and this is not a client issue. A lot of people affected by this.
    Also EA is already aware: https://apexlegendsstatus.com/hub check out their tweets