Error Code #0000000D (Customer Support Log) Apex Legends

info: Your approximate wait time is 53 minute.
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info: Thank you for contacting us. Shubham will help you soon.  
Shubham: Thank you for contacting EA HELP, my name is Shubham, may I start with your first name please?
you: Chris
Shubham: Hey! Chris, nice to meet you. Hope you're doing well.
Shubham: Thank you for your continued support for the game, This wait time shows the love that players have towards the game.
Shubham: It seems that you're experiencing issues with Apex legends, is that correct?
you: So I can't play apex because the easycheat is registering my thermaltake cooling software in the easycheat
you: or anti-cheat
Shubham: Oh! I see this should not have happened. I can surely check and see what best can be done to get this resolved.
Shubham: Is it okay if I ask you a few questions to help you with the issue better?
you: Sure
Shubham: Thank you!
Shubham: What exactly is the error that pops up?
you: i attached the file beforehand
you: but it says "Game Security Violation Detected (#0000000D) [TT RGB Plus.exe]
Shubham: Thanks for mentioning it here, I just checked it.
Shubham: Let me check the error code with my resources.
Shubham: Have you tried any troubleshooting so far?
you: Closing the program works, but im not about to completely cease the functionality of my fans to play apex
Shubham: Absolutely I agree with you, this seems to be an issue with a program which is restricting  the game to access some files/
Shubham: This needs a bit of investigation.
Shubham: Is it okay if I take some time to investigate it here?
you: yes
Shubham: Thank you!
Shubham: Please stay connected.
Shubham: Are you using windows 10 ?
you: yes
Shubham: Thanks for confirming.
Shubham: Please stay connected
Shubham: Are you using any color altering settings or have changed it ?
Shubham: Are you there?
you: yeah
you: sorry
you: im using color settings on it
Shubham: Yes, that's what is causing trouble.
you: so a lighting effect is counted as cheat software?
Shubham: Yes.
you: thats dumb
Shubham: Even I feel so, I was discussing the issue with specialist team and on investigation it was found that anticheat system does not allow it.
you: Is there any way around this?
Shubham: This is a part of game mechanism and our team suggested to revert the settings and play the game for now, I'd take this as a feedback and would send this to our team and management for review. To make it public you can post it on forums so that other players too can see it and that will help us determining the magnitude of players affected.
info: Your chat transcript will be sent to [edit: email address removed] at the end of your chat session.
you: okay
Shubham: You've been very helpful and co-operative throughout the chat, I truly appreciate your understanding with me and I thank you for your patience. 

Is there anything else I can do at your service, I'd be more than happy to do it for you?
you: That'll be it. Thank you.
Shubham: You're very welcome!
Shubham: It was pleasure assisting you and I hope you have an amazing day ahead.

Thank you for contacting EA help.

For more information or help articles, you can always check our knowledge base and forums:
https://answers.ea.com/
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Shubham: BBye take care!