Forum Discussion
"launch error failed to start the game" this message pops in when ever i try to launch the game (APEX LEGENDS)
- EA_Darko6 years ago
Community Manager
When I saw this error in the past @atomiczxr it was related to an issue with Easy Anti-Cheat. I solved it on my system by adding EAC to my anti-virus white list.
Best thing I can recommend @atomiczxr is taking a couple of minutes to go through the steps here: https://answers.ea.com/t5/Technical-Issues/Easy-Anti-Cheat-troubleshooting-steps/td-p/7437695
Darko
- 6 years ago
I tried every thing,anti virus is already disabled,even origin clean up won't run.
Do you think reinstalling the game or updating my win 8.1 to 10 will solve this problem ?
- EA_Blueberry6 years ago
Community Manager
Those on Windows 8.1 were able to play after a couple quick Microsoft downloads. Check out the solution here: https://answers.ea.com/t5/Technical-Issues/fix-r5apex-exe-win-8-1/m-p/7435727/highlight/true#M4449
Have you tried disabling Windows Defender to see if you can launch it? That way you can see if it's related to that.
- 6 years ago
And one more thing apex would't launch even if i try to run the game manually through the desktop icon.
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- EA_Blueberry7 years ago
Community Manager