Forum Discussion

7 years ago

Solved

Error Code: 30005 (StartService failed with 2001.)

I cannot start EasyAntiCheat service with the Error Code 30005, StartService failed with 2001. I didn't find any threads about this error code 2001. I have tried repair EasyAntiCheat and repair Apex Legends in Origin. Please help!

Konform103
7 years ago
I'm reading some articles about windows preview version and easy anti cheat but i do not have that version so i cannot give you any advice on what to do..

So far i've read some people suggesting rolling back a version (maybe more) of this windows.. Make sure to submit this to Easy anti cheat company so they hopefully can work out a fix if it is a bug:
https://www.easy.ac/en-us/support/apexlegends/contact/tech/

16 Replies

EA_Blueberry
Community Admin
7 years ago
This is likely related to your anti-virus conflicting with the game. Try disabling your anti-virus to test and see if you can launch the game. If so, you'll want to make sure Origin, Apex Legends, and Easy Anti-Cheat is added to the exception list.
Sinnowhere
7 years ago
Thank you for replying! But it didn't work.
The only anti-virus is the Windows Defender, and I have tried: disable the entire firewall, close anti-virus protection and added EasyAntiCHeat and Apex Legends and Origin related to the firewall exception list. But EasyAntiCheat failed to launch again. Any other solutions?
Konform103
7 years ago
Did you change anything in the apex folder? Permissions/administrator rights?
Sinnowhere
7 years ago
I have the administrator rights and full control to the origin and apex folder, and I never changed any of these.
Konform103
7 years ago
Can you confirm you have these visual c++ 2010/2012/2013/2017 installed in both 32 and 64 bit?

In services (microsoft management console) can you find Easyanticheat and verify it is set to manual and not disabled?

Another thing to try is sfc /scannow (msdos as admin)
In case of a software conflict you need to make a clean boot (taskmanager=>services=>disable non-microsoft related services and disable startup programs) restart pc after changes
Sinnowhere
7 years ago
All visual c++ versions have already been installed; EAC service is always enabled as manual; system file check shows no problem.
I think maybe it's because of some bugs caused by my windows preview version, but I have deleted the backup version of windows now I'm desperate.
Sinnowhere
7 years ago
I can play the game half a month ago but then I deleted it at that time. Now I reinstalled the game but failed to launch EAC.
(I updated to Windows 10 1903 18875.1000 yesterday then downloaded Apex Legends)
Konform103
7 years ago
I'm reading some articles about windows preview version and easy anti cheat but i do not have that version so i cannot give you any advice on what to do..

So far i've read some people suggesting rolling back a version (maybe more) of this windows.. Make sure to submit this to Easy anti cheat company so they hopefully can work out a fix if it is a bug:
https://www.easy.ac/en-us/support/apexlegends/contact/tech/
Sinnowhere
7 years ago
Thanks a lot! I have reported this issue to Windows Insider Program and EasyAC since I cannot roll back.
FrKai
3 years ago
hi, did u get a fix? ive the same problem in s15