Forum Discussion

Not applicable

5 years ago

Error Code CE-34878-0 only on Apex Legends

For the past week I keep receiving the same error code over and over (CE-34878-0). I have tried initailizing my PS4, restoring my license, checking for updates on both Apex and System, I've deleted a...

Rivsry

Not applicable

5 years ago

I've been having this error code pop up for a few days. I've researched everything to do and done it such as troubleshooting the ps4, rebuilding the database, resetiing the ps4, deleting and redownloading the app, signing in and out, and even looked through this forum and saw a link to talk to playstation support. After contacting playstation support I was told there was nothing to do and was told I would get a refund on all the money I have spent on the game since Februrary 6th 2019 but after contacting again the refund was unavailable. I have put a lot of time and money into this game and just want it back.

EA_Kent
Community Manager
5 years ago
Hey all,

Were you able to try removing some of the people on your friends list to see if that makes any difference? We have seen some cases in the past where that has helped with errors like this.

/Kent
- she_tried_oops
  Not applicable
  5 years ago
  @EA_Kent It will not fix the issue. The only fix is to disband the club associated with the account, or remove the account from the club. Its a club bug, not a console bug.
- wthgoku91
  Not applicable
  5 years ago
  Removed everyone associated with club, didn't work.
  - freethebes
    Not applicable
    5 years ago
    Be more specific. Did you delete your PS4 friends who were part of your club? Because that's not the fix.
she_tried_oops
Not applicable
5 years ago
@Rivsry See my reply at the end of the thread. The club has to be deleted from the game manually by a dev. Its a club error. Nothing else will fix it.
- kofiachie397
  Not applicable
  5 years ago
  @she_tried_oops do you know the username of the Apex Dev to reach out to on Reddit? I am experiencing the exact same problem as well and have tried every possible suggestion. It's been 2 weeks now.
  - she_tried_oops
    Not applicable
    5 years ago
    @kofiachie397 See my earlier comments on this thread. It has everything you need. You can find a dev by simply going to apex legends reddit page and finding a post with a dev reply. There you can find a dev username. I posted the username of the dev that i worked with in my earlier comments