Forum Discussion

EdnelxCore's avatar
6 years ago
Solved

Error Occured

Hello,

New joiner here. I'm having issues when it comes to downloading/ add to library Apex Legends.

I tried changing my DNS connection and using VPN.

It's still the same issue I'm getting.

There's an Origin Server prompt warning also that says server unavailable.

Am I the only one that are having these issues?

Thank you.

  • Do you have any third party softwares running (Anivirus, discord, firewall etc)?

    > Antivirus - Try to whitlist the game in your antivirus software and see if this helps.

    >> Discord - Discord overlay and hardware acceleration since they can cause an issue.

    >>> Firewall - Allow connections through the firewall

    Also please try to follow this troubleshooting:
    https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

1 Reply

  • Do you have any third party softwares running (Anivirus, discord, firewall etc)?

    > Antivirus - Try to whitlist the game in your antivirus software and see if this helps.

    >> Discord - Discord overlay and hardware acceleration since they can cause an issue.

    >>> Firewall - Allow connections through the firewall

    Also please try to follow this troubleshooting:
    https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/