Error "processing and compiling shaders"
Every time I try to enter the game I get the error "processing and compiling shadders" please help it takes me 20 minutes to enter the game
Forum Discussion
13 Replies
EA_IlliumEA Staff (Retired)
Hi @Starssett When you have a second, can we try the following steps?
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Repair Games (Go to My Collection > Select the tile Dots > Repair)
- Check for other applications that may be limiting EA App or Game performance
Thanks!
- @EA_Illium it didn't work
@Starssett It's an old issue. Enable the shader cache in your graphics settings (AMD or NVIDIA control panel). Also, enable caching shaders in Steam.
The notification will appear once more and not afterwards.
- @Wolferato i don't have shader cache i have shader cache size instead and options are; disabled/128mb/256mb/512mb/1gb/5gb/10gb/100gb and unlimited. I also play the game from origin, not steam
- EA_Illium@Starssett Wanted to confirm are you still on Origin or in the EA App client?
- @EA_Illium Origin
- EA_Illium
Hi @Starssett Thanks for confirming, we might need to try to switch over to the EA App client to confirm if it can fully load Apex, but first can we try the following?
- Run the System File Checker tool then Check for Windows and GPU updates
- Put your device in a Clean Boot then launch the game
- @EA_Illium i did all of them but didint work.once it didint load anything but when i try to play it was freezing so bad
- EA_Illium
HI @Starssett We've had some recent changes I wanted to check if you still run into this error? If so would it be possible to get a DxDiag?
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