Forum Discussion
11 Replies
- @XieWong I have this problem too on both steam and origins version of the game, tried many things for several hours but it still shows this message
Same.... No troubleshooting works for this. EA just told me to wait.
- XHelperZ4 years agoHero+
Could you share the .dmp files so we can analyze it?
We lack debug symbols as we do not have the tools that EA/Respawn has, though if it's not a generic error I might be able to help if you share the .dmp file.
When attempting to share the file it says "Unsupported extension type" so I am unable to upload this.
I have the same issue too. Here is my .tmp file for checking. Thanks a lot.
https://drive.google.com/drive/folders/1Zed7Kg29j8J4Veyq7Rdd_LZd4DlgFtax?usp=sharing
- XHelperZ4 years agoHero+
Are you sure there weren't any other files generated apart from that .tmp file?
It's possible that EA/Respawn is able to look into this file, but we as a community cannot check these ourselves.
Hopefully someone can hop in and check it in that case, so for now we'll have to wait.
Yes, that's the only one error-generated file. Sadly I am still not able to enter the game.
btw I found some interesting posts from reddit related to this error:
https://www.reddit.com/r/ApexUncovered/comments/w7w1ui/ag420_hyperion_anticheat_added_to_apex/
https://www.reddit.com/r/FortNiteBR/comments/vsti4t/unrecoverable_error_on_startup/
It's so frustrating that EA support did not acknowledge these update problems caused by anti-cheat past 4 days (i.e. On twitter or Steam community page), nor any promises of hotfix are given because of "We are just the minority that cant enter the game, so why not neglect it? ".
- @XieWong Try reset your bios by removing the CMOS battery from your motherboard, wait 5 minutes, then reinsert. let me know how it goes.
Here's a tutorial for removing battery: https://www.youtube.com/watch?v=S9hyEPTFR10 - @Timliu6 try the fix I suggested about about resetting your bios. lmk if this works for you
- @狂怒567 i use dism to check my windows system then there are some mistakes,i just fix them then i can enter the game
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