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rayquaza384kyure's avatar
rayquaza384kyure
Seasoned Newcomer
5 hours ago

False ban EA support not contacting back after multiple tries

So I was falsely perma banned from apex after a hacker got into my EA account and now as y'all can see I am back in control of my account but after multiple tries of disputing my apex ban I still have not heard a peep from EA support, can an EA official from here please help me? I am on attempt 5 of trying to get at least some sort of response from EA support about my false ban on apex, I have been trying to contact them ever since I regained access to my account!! How is this even fair at this point? I've jumped through the hoops and contacted support 5 times about having my false ban the hacker gave me lifted. Please give me some direction of how I could escalate this so that someone actually sees it and helps me get my apex account back

1 Reply

  • The fact I have contacted EA 5 times through the appeal forms they provided and still have yet to recieve a response is honestly reprehensible and just cruel and unusual treatment when it comes to customer service and satisfaction. I shouldn't have to contact EA support 5 times and make a forums post just to have my issue looked after. How does EA think treating their customers this way is even remotely acceptable??

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