Forum Discussion

3 years ago

Solved

False ban in apex, worst customer support ever experienced

It has been 1.5 years since I got falsely banned in apex and EA wouldn't do anything to help, the ban I received was on the Friday, 3rd of September and the sanction on my ban history happened on the...

EA_Darko
3 years ago
You will need to speak to our Terms of Service team @Recsaur

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

You can contact EA Help via the EA Help website. Detailed instructions on how to use the EA Help service can be found here.

Darko

EA_Darko

Community Manager

3 years ago

You will need to speak to our Terms of Service team @Recsaur

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

You can contact EA Help via the EA Help website. Detailed instructions on how to use the EA Help service can be found here.

Darko

EA_Darko

Community Manager

3 years ago

Going to go ahead and lock this thread as there is nothing more that we can do to assist.

Darko