Forum Discussion
heres the funny thing whenever somebody claims to be falsely banned for something they always go to the forums over what really needs to be done cuz they know they got busted red handed and they try to get the players behind them happens all the time anybody who really has been falsely banned never goes to the forums they go right to the support ticket with their proof
I've submitted a ticket or appeal to EA already before I even made this post. I made this post to ask about others who've been in this similar situation too because I've actually never cheated. I wanted to know if others have actually gotten their bans appealed and if EA requires a lot of documents in order to support your claim. I assure you I'm not cheating when I'm a hardstuck gold player averaging less than a kill a game.
- EA_Mako4 years ago
Community Manager
@shinbryann95
We wouldn't need any additional documents to review a ban. Those actions are based entirely on what we can verify in our own records, so all you'll need to do is request that we take another look (which you've already done).
The length just depends on how many other requests are in their queue already. I'm not able to see that specifically, but based on other recent appeals you should be hearing back fairly soon if it's already been a few days.- 4 years ago
@EA_Mako Thank you for the quick response, I appreciate it