Forum Discussion

4 years ago

Falsely banned for cheating

My account got banned and the reason stated was that I was hacking. I've never hacked or cheated in Apex Legends so I don't know where EA is getting this information that my account was cheating. I a...

kERTunkk

3 years ago

I was falsely banned just like you.. I put in a ticket and the response was you have been found to be cheating and there is basically nothing you can do.. So fine I stop playing apex all together. Then a couple of months go by and I get an email stating that my ban was lifted.. I was like.. "So what, I don't even play the stupid game anyways.. lol" But just recently I decided to play again. I played like 4 hours and then like 1 hour the following day.. And then BAM! I get account banned again.. lol.. So I put in another ticket to have it investigated but I know it will just be another copy pasted reply until they can actually get to a real investigation.. So in the mean time there is absolutely nothing I can do.. Oh well. .back to my other games.. two thumbs down for EA.. two thumbs down for EAC.. two thumbs down for APEX..

EA_Mako

Community Manager

3 years ago

Hey @kERTunkk,

Please be mindful of the dates when replying to threads. This one is a bit old and is being locked to avoid necroposting.

If you've already submitted an appeal for this with our ToS team, you'll need to wait for a reply from them. Please keep an eye on your email.

This is not something we're able to review on the forums, sorry.