Forum Discussion

2 years ago

Solved

Four-pack to guarantee a Legendary or Iconic are NOT WORKING

Im opening 5 Purchase Packs, and I received 5 Epic items. Where are my guaranteed legendary or iconic skins?

2 years ago

Thanks for the answer.
I purchased 5 individual packages.
I apologize for my inattention, thank you again.

Community Manager

2 years ago

No worries @14lyrics, always happy to clarify!

16ringz
1 year ago
Hello! I recently purchased a 4 packed and didn’t receive any legendary item for the shadow society event.
16ringz
1 year ago
Didn’t receive legendary item after purchasing 4 pack for shadow society.
- EA_Mako
  Community Manager
  1 year ago
  Hey @16ringz,
  
  Just looking back at the event packs opened shortly before your posts here, I am seeing 4 event packs opened.
  
  Fortunately, it looks like you had received not just 1, but actually 2 Legendary items within those packs.
  
  I'm seeing both the Legendary CAR skin and the Legendary Mad Maggie skin on your account, so if those weren't noticed when the packs first got opened, you should be able to check back in your collection to find them. 🙂
  - 16ringz
    1 year ago
    Hey. I didn’t know you were able to look into my account. That’s nice. Yes. I bought a 4 pack yesterday and didn’t receive no legendary item. I do see the legendary mad Maggie skin and car skin now. I just didn’t open them at all. How come this happened? I would like to avoid this in the future.