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Raylenda13's avatar
5 years ago

Freezing ranked games and lost rp due to “client/cl_utility.gnut #823”

So once I start up a game in ranked I’ve been experiencing a lot of freezing, I don’t get to choose my legend or get to drop. I’m constantly freezing to the point where I landed and was killed and didn’t even know because I had an error and I had 36rp taken from me. Are you guys giving us our points back ? I have videos and pictures of everything. Then when I saw the freezing it lasted longer than 2 min so I exited the whole app and got 72rp taken from me. 

14 Replies

  • I keep getting this message "client/cl_utility.gnut #823                                               

                                                  [CLIENT] Given object is not an entity (type=null)"

    this is after I contacted support twice and they are adamant it is my network connection. My network connection does not affect anything else I do on my computer, I humored their support team and I got 'bamboozled' so to speak. It wasn't even that bad before the support steps and now its literally every time I run a match. They constantly blame other factors other than the elephant in the room which is their servers. Unless you are running a supercomputer with a large hadron collider powering your internet connection they swear it's your fault even though they're are multiple accounts of people experiencing these problems (my specific problem also!) it is inconsistent and unacceptable. I'm writing this in hopes a technical support representative sees this and brings it up the chain of command so they could spend the little bit of time and bags of money we give them to switch servers so we can enjoy one of the potentially best battle royal games out there. The probability of this happening is worse than the Apex Servers but even those servers work 1 every 1,000,000 times so like a lower-class person wasting their life savings buying lottery tickets hoping for their big break, I am here placing my bets at this happening. If you read it all the way through, anyone, I thank you and please leave an up-vote or 'xp' or whatever. I really appreciate it. 

  • Keep getting disconnected mid game or right away. In ranked and just normal trios ever since the old ways update. Cant finish my battle pass cause of always getting disconnected so theres a waste of money. Bought new wifi router and everything thinking it was my internet. I even upgraded my internet plan (another waste of money) so it must be the servers or game. Idk. Any ideas how to fix it plz reply 

  • tritab3's avatar
    tritab3
    5 years ago

    I have spent hours scouring the forums and attempting to get a response from the support team to no avail. It seems this issue won't be solved and is the cause of my extreme and unending lag and disconnects. Please EA or Respawn, give us a solution that's not a link to your troubleshooting page where nothing works.

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