Forum Discussion

Cammyd2018's avatar
Cammyd2018
5 years ago

Friend request not showing

Hello,  I am playing on ps4 and my friend is playing on xbox. He has searched for me and I show up and he has sent the friend request but I do not get any notification to accept. I have also tried s...
Cammyd2018's avatar
Cammyd2018
5 years ago

Hello

Thanks for replying

All settings are correct. Went on live chat with ea earlier and rebuilt psn database and my friend took instructions for their xbox

Still unable to send friend request to each other! So frustrating

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

@Cammyd2018 

Got it, thanks!

Can we try running through some other troubleshooting steps to see if we can help fix this? A good place to start off would be with the basic connectivity steps over at the EA Help website. If you're still having trouble after that check out the PlayStation-specific steps as well. 

Let me know if you're still having trouble with invites afterward. Thanks!

/Kent

  • XxYeetuBxX's avatar
    XxYeetuBxX
    5 years ago

    Hey I’m also having issues with cross platform friends and I’ve done everything I can from creating a new account to uninstalling but still cant add my friends on apex

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      5 years ago

      Hey @XxYeetuBxX, 

      Which platforms are you and your friends playing on? 

      /Kent

  • DragonEndity2-0's avatar
    DragonEndity2-0
    2 years ago

    I too have had issues with this and followed all possible ways of rectifying it is there any other steps me (on xbox) or my friend (on PlayStation) can do to sort this, we followed all advice given and still are drawing blank. 

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