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BARRELbushman's avatar
BARRELbushman
5 years ago

Friends cant see me online even though I am online

For some unknown reason, even though I have my account set to online status, and my "log-in invisible" set to off, my friends cant see me online, I just appear offline for them. This really sucks bec...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @BARRELbushman, 

Are you currently using a beta version the client, or is it just the normal version of Origin? Is it happening with everyone on your friends list, or is it just with specific friends? 

/Kent

  • BARRELbushman's avatar
    BARRELbushman
    5 years ago

    Hello EA_Kent, thanks for the reply! I have 1 friend who I can confirm can see me online, and two who cant. Also a friend of mine appears online but not in-game for me and 2 other friends. It seems very complicated and might just be a general origin issue and not something I can fully fix on my side. Also I am not in beta and none of the friends I have checked with are. Thanks again!

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @BARRELbushman 

      Hmm, gotcha. Thanks for the details! 

      It is strange that it's not affecting everyone the same way. I wonder if there might be something getting lost in between you and your friends somewhere. Are you currently using a VPN or anything like that on your side? 

      /Kent

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