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sLaugR's avatar
sLaugR
5 years ago

From Auckland to Singapore data servers - BAD LAG

Hello, I am hailing from Auckland in New Zealand. As you may be aware, due to the ability to choose your servers, nobody in Australia or New Zealand joins the AU servers for ranked games. The majori...
sLaugR's avatar
sLaugR
5 years ago

Just speaking with my ISP (Spark New Zealand).

Done some more tests and there doesn't seem to be any issues on their line they said. Advised to go back and speak with EA as its latency only to your Singapore servers.

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago
@sLaugR Based on the documents you shared it is still showing high ping times to our servers on the last few hopes, this would be something we would be unable to assist/change from our end.
  • sLaugR's avatar
    sLaugR
    5 years ago
    @EA_Illium Well what do you suggest? You guys saying it is not your end, my ISP saying it is not their end... Just played on Tokyo servers from New Zealand - meant to have 140 ping, I have 200 ping. Just tried Singapore servers (from New Zealand) and meant to have 120 ping, I have 240-260 ping.

    It is impossible to play ranked! I want to enjoy this season but I am close to uninstalling because this is just getting ridiculous...

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