I purchased steam funds to buy Apex coins in Apex legends and when I go to purchase it my Apex coins wont go to my account and my funds dont go away. It shows it working it out and then it doesnt work. There is no error message or anything and it just wont go threw and steam said i had no issues so it has to be EA.
Community ManagerHi Vuxvuxtrash,
Sorry to hear you’re having trouble purchasing Apex Coins through Steam.
Since your Steam Wallet balance isn’t being deducted and the purchase never completes, it sounds like the transaction itself isn’t going through rather than the Coins being missing after a completed purchase.
Please try fully restarting Steam and Apex Legends, then make sure the Steam Overlay is enabled before trying the purchase again.
If the transaction eventually completes and your Steam Wallet is charged but the Apex Coins still don’t appear, please follow the missing content steps here:
How to find missing content in Apex Legends™
If the purchase continues to fail without any charge or error message, please let us know whether the Steam purchase window opens and what happens after you select Authorize.
after i authorize the top right where all my materials and apex coins are goes white and the entire store goes blank and says "store content processing" and doesn't load my coins that i attempted to purchase and i keep my steam wallet funds and nothing happens. I lose nothing and gain nothing
