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Kleptse's avatar
Kleptse
5 years ago
Solved

Game & PC Crashing with no error (Event Viewer: Kernel-EventTracing ID 28)

Product: Apex Legends Platform: PC GPU Model: Nvidia RTX 2080Ti (GPU-Z Screenshot Attached) Enter RAM memory size in GB: 16GB What is your EA Account name? Kleptse Are you using any software wit...
  • Kleptse's avatar
    Kleptse
    5 years ago

    I figured out the problem, it was a bad driver for a keyboard I had plugged in.

EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
5 years ago

Hey, @Kleptse Can you try to do a clean boot to see if there any programs messing with APEX and turn off any overlay programs for example Discord or Nvidia experience.

 

Can you add a Dxdiag so we can see what hardware and drivers you have? 

 

Let me know if this works or not for you. 🙂

 

/Atic

  • Kleptse's avatar
    Kleptse
    5 years ago

    Hi @EA_Atic, I've attached the Dxdiag to this message, as well as clean booted my PC, same issue is still happening.

    • Kleptse's avatar
      Kleptse
      5 years ago
      @Kleptse I also don't have any overlays enabled.
      • Kleptse's avatar
        Kleptse
        5 years ago

        I figured out the problem, it was a bad driver for a keyboard I had plugged in.

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