Forum Discussion

7 years ago

Game boots me out as i try to load into game.

The game loads fine, everytbing is accesible. But whem i go to start a match it loads up, sits in the loading screen for about 5 min and boots me out for "connection timed out" i play on the ps4 and ...

EA_Blueberry

Community Manager

7 years ago

Hey, @kjstott595

Here are some steps that should help get this fixed for you.

Log into your router's admin settings and try to enable IPv6 if available
Check to see if your router needs the latest firmware update within the router's admin panel

Here are some additional articles that can help with connectivity related issues. Let us know if you still need any help or were able to fix it a specific way so others can find out how. Good luck!

Basic Connection Troubleshooting

https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

Port Forwarding

https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/