Forum Discussion

5 years ago

Game Crash on match found no Error

I'm having some issues with the game. The game opens up just fine and I can get into the queue, but once it finds a match to join it just closes out the game instantly with no error message. I...

EzyHawk

Hero

5 years ago

@Squadle123 Could you please do the following;
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

And post this here for me?

Squadle123

5 years ago

Here it is @EzyHawk

ApexDxDiag.txt81 KB

EzyHawk
Hero
5 years ago
@Squadle123 Thanks,
Have you tried to uninstall apex and origin using Control Panel >Program>Programs and features and after this you download Origin agan and reinstall everything.
Do you have any 3rd party softwares running such as Antivirus, discord, firewall etc?
- Squadle123
  5 years ago
  @EzyHawk I did uninstall both Apex and Origin and installed both again. When I tried to start a game I got halfway through the champ select before it froze and crashed with no error again
  
  I use Discord, my antivirus has no exceptions for Apex or Origin as the dev article suggested and my firewall allows all inbound and outbound connections for Apex and Origin.
  - EzyHawk
    Hero
    5 years ago
    Make sure you disable discord overlay and hardware acceleration in Discord.
    
    Also you use origin overlay?