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ImTheSquanchy's avatar
4 years ago

Game crashes after startup

Apex will crash once I click continue because it "ran out of memory." When I open the game too it wont be full screen. This is the first time I've downloaded apex on my PC since I've built it. My PC is running windows 10 and has an i5 processor, a RTX 3060, 16 GB of ram, a 500gb SSD, and a 2TB hard drive. I dont know what the issue could be I'm very new to the PC world. Ive attached a screenshot of the crash log that pops up after apex quits. Please help

2 Replies

  • Hey there @ImTheSquanchy,

    Let's start off with some data collection, so we're going to check if any crash logs have generated.

    Go to your main Apex directory, then go to Crashpad, then go to db.

    Example: (D:\SteamLibrary\steamapps\common\Apex Legends\Crashpad\db)

    If there are any .dmp files, please put them into a .rar archive and attach them to your post.

    I'll recommend a few methods if I'm able to identify this issue properly.

  • Hello. Thank you for the message back. I've attached the files from the crashpad. I hope this helps. Let me know if the files are accessible or if I did something wrong. Thank you for your help again. 

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