The game launches, I can load into a match or the range (if I'm quick), but within the first 30 seconds or less the audio stutters and/or the screen freezes and then the game crashes, no error code. It also crashes if I sit in the lobby or even just sit on the splash screen (before connecting to the server).
I updated NVIDIA drivers (after the crashes started not before), restarted, verified files, repaired the anticheat, set the anticheat to low, reinstalled, have Apex adding as an exception to WIndows firewall, turned off Steam overlays, ran chkdsk on the drive (no issues), launched from the .exe as administrator, and tried not allowing Windows to manage the pagefile automatically. And it still crashes.
Just started today; no problem playing yesterday.
Your PC will be toast if you keep opening it. Your computer can't handle it. Use a cloud gaming program.
Heya @SabotageDomingo
Go to your main Apex Directory, then proceed to the Crashpad folder and then the db folder.
If correct, there should be some recent .dmp files.
I could read these for you using some software, you'll have to put them in an .rar archive and attach it to your post:
That way we can check what else could be causing this issue.
Also whenever this issue happens, do you hear any beeps?
Does your cursor lag or are you still able to move it without any lag?
It's also recommended to attach a DxDiag to your post, that way we can look at your hardware and recent errors that would also indicate other causes.
Hi @XHelperZ ,
I have the same issue, I attached the .dmp file. Please have a look for me please. I cannot play the game, it still crash after I open the game for less than 2mins
Community ManagerHi everyone,
When you've got the chance can you try playing again after the update from earlier today? Please let me know if you're still running into any crashes after the update is installed.
Thanks!
@XHelperZMany thanks. I added the DxDiag. Re sound there is no beep or other warning apart from a stutter in the audio followed quickly by a screen freeze and a crash back to desktop. I've also added the db files here.
3131kb
I have the same problem
It's same for me on both platforms, steam and origin. After 450mb patch update, it wont launch at all. Sometimes white screen and not responding, white screen then crash, or wont launch at all.
Community Manager
