Forum Discussion

IamKayRaw's avatar
IamKayRaw
3 years ago

Game crashes to desktop without error: July 27-2022 patch

Hi all, After a small patch of 450 MB today via steam, Apex is crashing after 1 minute after launch. It doesn’t matter if I’m in the menu, firing range or in a game it crashes to desktop regardless. ...
PilkConnoisseur's avatar
PilkConnoisseur
3 years ago

title says all, after the supposed new Anti Cheat being put in AGAIN, the game just doesn't launch. Anyone else ?

 
 
EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
3 years ago
@PilkConnoisseur Hey, it looks like you got into a match since making this post. Can I check what steps you took? Hopefully it'll help anyone else who encounters the issue after updating.

Thanks.
  • King-Schultzzzz's avatar
    King-Schultzzzz
    3 years ago

    @EA_DavidCan you please help my case ? After the latest 450mb updated, my game dont launch after the EasyAntiCheat banner finish. I already reinstalled the game, verified the file, update latest driver but its still not working. Before the update everything were perfect. (Im on Steam-PC)
    My specs: R5-3600/6600XT/16GB RAM 3200HZ.

  • HateMachine420's avatar
    HateMachine420
    3 years ago
    @EA_David David, the game may state that the user is active but there's nothing but a desktop screen for all of us...
    My friends list for example says I am ingame, but I am not.
    Friends have been having the same issue, however they gave up earlier before, I haven't.
    I recommend you guys revert back to the previous installment until you figure out what went wrong with this 450mb update. Stop telling us the same garbage advice, we have tried EVERYTHING.
  • PilkConnoisseur's avatar
    PilkConnoisseur
    3 years ago

    @EA_DavidSorry for the REALLY long delay. Had to install Origin just to download Apex, try the game, it worked fine before the game got updated on Origin, and now it doesn't (new AC update).
    So now your game doesn't work on Steam and Origin. I did all i could, the only way i could see this fixed would be to uninstall all my programs, and i'm not going there.

     
     
     
     
     
    • EA_David's avatar
      EA_David
      Icon for Community Admin rankCommunity Admin
      3 years ago

      @PilkConnoisseur Ah, thank you for clarifing about the updated Origin. 

      @HateMachine420 From my side I can see when a match is started as opposed to just logging in, and as you say, the majority of folks reporting this are not actually getting into matches. 

      We do have one confirmed conflict with Ctrl2Cap, hopefully we can find others. 

      If you think you may have Ctrl2Cap, please check the post here: https://answers.ea.com/t5/Bug-Reports/Steam-Game-Does-Not-Launch-Since-July28-Update/m-p/11675603/highlight/true#M87656

      • PilkConnoisseur's avatar
        PilkConnoisseur
        3 years ago
        @EA_David Nope, don't use that app. Tried launching the game with no specific app on (Discord, LGHub, Steelseries GG, etc) still didn't work on both platforms.
        So the game as been out for 2 days on Steam, and now on Origin.
        I tried all the possible solutions to no avail. waiting for a rollback now
  • EXUSIAIGZ's avatar
    EXUSIAIGZ
    3 years ago

    I still can't get into apex in the Internet cafe. I found that a file can't enter the game as long as I put it in. After dragging it out, I can enter but it will flash back rzxnm.sys. Please solve it as soon as possible. Thank you

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