The game launches, I can load into a match or the range (if I'm quick), but within the first 30 seconds or less the audio stutters and/or the screen freezes and then the game crashes, no error code. It also crashes if I sit in the lobby or even just sit on the splash screen (before connecting to the server).
I updated NVIDIA drivers (after the crashes started not before), restarted, verified files, repaired the anticheat, set the anticheat to low, reinstalled, have Apex adding as an exception to WIndows firewall, turned off Steam overlays, ran chkdsk on the drive (no issues), launched from the .exe as administrator, and tried not allowing Windows to manage the pagefile automatically. And it still crashes.
Just started today; no problem playing yesterday.
Heya @SabotageDomingo
Go to your main Apex Directory, then proceed to the Crashpad folder and then the db folder.
If correct, there should be some recent .dmp files.
I could read these for you using some software, you'll have to put them in an .rar archive and attach it to your post:
That way we can check what else could be causing this issue.
Also whenever this issue happens, do you hear any beeps?
Does your cursor lag or are you still able to move it without any lag?
It's also recommended to attach a DxDiag to your post, that way we can look at your hardware and recent errors that would also indicate other causes.
Hi @XHelperZ ,
I have the same issue, I attached the .dmp file. Please have a look for me please. I cannot play the game, it still crash after I open the game for less than 2mins
Community ManagerHi everyone,
When you've got the chance can you try playing again after the update from earlier today? Please let me know if you're still running into any crashes after the update is installed.
Thanks!
I can't even launch the game.
Update was around 430+mbs, since then it cuts right to desktop.
Nothing specified however a family member who also has the game installed with current update on a separate computer can play the game no issue.
This seems to be case specific to possibly the hardware or an inconsistency in comparability.
I'm running windows 7 btw if that means anything.
@XHelperZMany thanks. I added the DxDiag. Re sound there is no beep or other warning apart from a stutter in the audio followed quickly by a screen freeze and a crash back to desktop. I've also added the db files here.
3131kb
I've been having the same problems.
So I was messing with autoruns and almost bricked my PC.
Be careful when messing with those registry files.
It's really easy for things to get really crappy fast.
Nothing's still worked up to this point. I think I'm gonna give up now before I truly do brick my PC.
thats my dxdiag
I hope you can analyze these documents. Thank you!
hi my game also has been crashing with no erroe code and was wondering if you might be able to help. i have included the dmp file with this reply
@XHelperZ
I am having issues crashing without an error code and was wondering if you could explore my crashpad files. I have done all the reinstall clean boot etc etc and recently allowed firewall exception and it is still happening. Thank you.
Yo. I had terrible crashes for a few months and tried every fix i could find on the internet, but nothing worked. Updating my BIOS to the latest version fixed it for me. I've played for 2 weeks now and have 0 crashes so far.
Community Manager
