Forum Discussion
Removing mtihint.sys and mticache.sys in C>Windows>System32>drivers worked for me.
This did work for me
@k10FA This worked for me. Thanks!
Removing mtihint.sys and mticache.sys in C>Windows>System32>drivers worked for me.
I created a new folder, moved those two files into the folder, while still in the DRIVERS folder and Apex started right up, gonna do some test runs and see if its stable
===This fix was stable on my PC, I played about 10 games, some long some short, no hiccups, stuttering or killing to desktop+++
- 3 years ago
I didn't have these, but I was also able to solve my issue by making another folder in my windows/system32/drivers folder, and copying all allowable files into that folder. I will leave them there till this is patched I guess, I have no idea what the damage of doing this would be?
- Midnight97463 years agoHero+
I had zero issues yesterday, and then today I got "Kmode Exception Not Handled" when trying to play the game.
Went through the process of letting my PC repair itself after the game froze for about 5 seconds. (My PC restarted itself right after the game had froze), after I got back into the game, I've noticed I had received a penalty for "leaving" ranked. (thanks Apex), and then when I got into another game, my monitor just went black and didn't respond to anything, so I forced shutdown my PC.
Whatever they did to Apex is messing with our PCs, as this ONLY started to happen with Apex. While my friend isn't able to launch Apex on Origin at all, sayng: "my game closed twice and froze once." So they just ran it through Steam.
- 3 years ago
I'm not sure what to tell you, when I was looking I was just hoping they'd be there so I could attempt the fix, now that they're they I just wish I knew what they are originally for
- 3 years ago
The solution first, works for me, but others might have a different fix depending on their setup:
1. Make a new folder in system32>drivers (I named it backup)
2. Cut and paste all the .sys files, ignore the folders
3. If they need administrator permission to move, continue
4. If they ask for second permission, skip all files (try again won't change a thing)
5. Then try to play Apex. If it works, then there's a problem with the moved drivers. If it doesn't work, unfortunately, you might need to wait for another solution.
Now, if you're skeptical, it's understandable, moving something in sys32 without knowing what it is is dangerous. But, the drivers that actually needed are all filtered on the 4th step, so the moved drivers should all be unused (but somehow Apex is trying to read/execute them in the latest update)
I fine-tuned the method by slowly moving back all the drivers from the backup folder (playing Skyrim with mods, combing files like this is like necessity). For me, there's a driver called MFWCtwl.sys which is from Samsung Electronics (I don't have any Samsung). There are people with mtihint.sys and mticache.sys, or others with ABD_something.sys. You might have different problem drivers too.
---
Thankfully you came back to check on this thread you made, even though there are a lot of people here already with their own problems.
Anyway, I searched for my problems and found out that you also have the same problems, hence why I'm here reading the thread.
I've also done the same troubleshooting as you did, but to no avail.
Funny enough, the solution @lasop123 worked for me.
Good luck.
- 3 years ago
I still can't play the game since last update at the end of july.
The trouble: the game launches, I see the first windows then nothing i get back to the desktop, and in the process, Apex is maked as running but with only 250 mo of RAM used.
config: windows 10, nvidia 3060 ti, AMD 3700x cpu,
I tried:
- get rid of Razer and cooler master soft and services about any rgb stuff
- repare, desinstall and reinstall apex, origin, even tried to install on steam (exactly same trouble)
- run as admin EasyAntiCheat_launcher.exe and r5apex.exe
- fix easyanticheat using EasyAntiCheat_Setup.exe
- closed all non-microsoft services and run a clean boot
- launch malwarebyte to try to find if some malwares interfering
...
so here i'm: still the exact same reproducible trouble: it launches easy-anticheat then nothing. It even replaced the Apex shortcut on my desktop but the easy anticheat icon.
My son on his PC: it works.
So, what can we do? No news and any communication? We are on holiday to benefit from gaming a bit and doesn't work
- 3 years ago
@xspcsx weirdly, this worked for me!
"Removing mtihint.sys and mticache.sys in C>Windows>System32>drivers worked for me.I created a new folder, moved those two files into the folder, while still in the DRIVERS folder and Apex started right up, gonna do some test runs and see if its stable"
I'll keep it like this as well. Just made a new folder for these two within the same drivers folder. I was able to open and play Apex afterwards- 3 years ago
Download this tool from EasyAntiCheat website, it will scan for any corrupted drivers\files that interferes with EAC
https://www.easy.ac/en-us/support/game/guides/malware/
better than messing up your drivers and file paths 🙂 .
- 3 years ago
Didn't work, uninstalled the game and reinstalled it one more time to see if it fixed and nope so now it's uninstalled permanently and I will never get a game by Respawn or EA again see ya folks good luck. Had enough of being a paying customer just to have this kind of issue go without any solution or response from the team, I contacted support about the issue and their first agent's response was that I was banned, which was incorrect, then second agent told me it was having to deal with the Easy Anti-Cheat which is also wrong because I play many games that use the same Easy Anti-Cheat for example Black Desert Online which works perfectly fine. The silence from the team shows me that they either do not know the solution or simply don't care that some of us can't play so they ignore it.