Forum Discussion

bbezez's avatar
bbezez
4 years ago

Game Crashing after Video Intro

Hello All, i am facing issues with my game as it crashes as soon as the Video intro is done and the main screen has the rotating wheel, right when you select from the server list. 1-2 seconds after t...
bbezez's avatar
bbezez
4 years ago

@bbezezUpdate: i tried every fix possible online basically i am outsmarted completely by this. No clue what it is - can someone help here? or refer me to any sort of guides other than the typical ones on the other issue posts

Also note that there is no error codes that go on and the PC doesnt freeze, just closes the game and continues running normally as a PC.

  • shaswartfde3334's avatar
    shaswartfde3334
    4 years ago
    @bbezez Same thing like u happend on me i cant geting lobby what we should do?
    • bbezez's avatar
      bbezez
      4 years ago
      @shaswartfde3334 no clue, but basically i couldnt play since the post of this , contacted EA supported they said they know this is a problem. so basically means wish for the best on next update.
      • EA_Atic's avatar
        EA_Atic
        Icon for DICE Team rankDICE Team
        4 years ago

        Hey, @bbezez  can you try a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

         

        Can you add a Dxdiag so we can see what hardware and drivers you have? 

         

        Let me know if this works or not for you. 🙂

         

        /Atic

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