When launching the game it shows EAC window which says "Initializing" then "waiting for game" and then it just closes and returns back to EA App.No error message is shown.I tried both EA App and Steam, behavior is the same.I tried launching as admin, I do not use any illegal software.I tried clean boot.I spent more then 1000 hours in the game and now it does not work.Please help.Attaching dxDiag file.

Thanks for your reply, I'm sorry to hear that you're still unable to launch the game. Could you please try to check if you have any pending Windows Updates? If you do, please download and update your Windows. Once that's done, I suggest that you repair the game as well. Let us know if that helps,

Game does not launch after Easy Anti-Cheat banner

17 Replies

EA_cuervo
Community Manager
9 months ago
Hey @ForzaRossoneriUA,

Could you please try a clean boot as that will disable all background programs that may be causing conflict with the game and anti-cheat: How to clean or safe boot your computer

Let us know if that helps,
ForzaRossoneriU
9 months ago
@EA_cuervo As i said in my first message, I have already tried clean boot, it did not help.
EA_cuervo
Community Manager
9 months ago
@ForzaRossoneriUA I'm sorry I've missed that.

When you ran the game as admin, did you run the EA app or did you check the box "Run as administrator" in the .exe file? If you haven't done that yet, please try:

>Go to your Library in the EA app > Apex > Manage > Browse local files

> Right-click "r5apex.exe" > Properties > Compatibility tab > Check the box "Run this program as an administrator"

I hope this helps,
ForzaRossoneriU
8 months ago
@EA_cuervo Running as administrator did not help
EA_cuervo
Community Manager
8 months ago
Thanks for your reply, I'm sorry to hear that you're still unable to launch the game.

Could you please try to check if you have any pending Windows Updates? If you do, please download and update your Windows. Once that's done, I suggest that you repair the game as well.

Let us know if that helps,
TheBerserker078
8 months ago
@EA_cuervo I'm having a similar problem: I launch the game on Steam, it launches the EAC loading screen for about a minute, then it disappears, and I can't open any apps or do anything, forcing me to shut down my PC. So far I have tried:
Repairing Easy Anti-Cheat (it wouldn’t allow me to launch, opening for less than a second and closing);
Verifying game files;
Updating graphics drivers;
Running as administrator;
Disabling Fullscreen optimization;
Checking for Windows updates;
Reinstalling the game on Steam, then installing on EA (both did not work);
Running r5apex in compatibility mode for Windows 8;
Running r5apex as admin from the file itself
Clearing Steam's download cache;
Running Steam as admin;
Running EA as admin;
Checking both EA and Steam for updates.
Closing any background processes that could interfere in task manager
Unplugging all not 100% necessary devices from my PC and trying to run it then
Nothing has worked, and I just do not know what to do anymore.

My specs are:
CPU - AMD Ryzen 5 5600G with Radeon Graphics 3.90 GHz
Ram - 32 GB
GPU - AMD Radeon RX 6600
Windows 11 operating system
EA_cuervo
Community Manager
8 months ago
@TheBerserker078 Thanks for providing all these details. Can you please try setting up a new Windows admin account to see if that works? If the problem persists, please share a DxDiag with us.
TheBerserker078
8 months ago
@EA_cuervo . Thank you for the speedy reply, I set up a new windows admin account but had the same issue, I have added a DxDiag.
DxDiag.txt113 KB
EA_cuervo
Community Manager
8 months ago
@TheBerserker078 thanks for sharing the DxDiag. When did this problem start for you? Was it after a recent update?
TheBerserker078
8 months ago
@EA_cuervo I think the first time it happened was on the 29th of October, the day before it worked fine and I don't remember any update but then it just was not working and I'm unsure why.