Forum Discussion

Rising Novice

2 years ago

Solved

Game does not launch after Easy Anti-Cheat banner

When launching the game it shows EAC window which says "Initializing" then "waiting for game" and then it just closes and returns back to EA App. No error message is shown. I tried both EA App and ...

DxDiag.txt91 KB

EA_cuervo
2 years ago
Thanks for your reply, I'm sorry to hear that you're still unable to launch the game.

Could you please try to check if you have any pending Windows Updates? If you do, please download and update your Windows. Once that's done, I suggest that you repair the game as well.

Let us know if that helps,

ForzaRossoneriUA

Rising Novice

2 years ago

@EA_cuervo Running as administrator did not help

EA_cuervo

Community Manager

2 years ago

Thanks for your reply, I'm sorry to hear that you're still unable to launch the game.

Could you please try to check if you have any pending Windows Updates? If you do, please download and update your Windows. Once that's done, I suggest that you repair the game as well.

Let us know if that helps,

TheBerserker078
Seasoned Newcomer
2 years ago
@EA_cuervo I'm having a similar problem: I launch the game on Steam, it launches the EAC loading screen for about a minute, then it disappears, and I can't open any apps or do anything, forcing me to shut down my PC. So far I have tried:
Repairing Easy Anti-Cheat (it wouldn’t allow me to launch, opening for less than a second and closing);
Verifying game files;
Updating graphics drivers;
Running as administrator;
Disabling Fullscreen optimization;
Checking for Windows updates;
Reinstalling the game on Steam, then installing on EA (both did not work);
Running r5apex in compatibility mode for Windows 8;
Running r5apex as admin from the file itself
Clearing Steam's download cache;
Running Steam as admin;
Running EA as admin;
Checking both EA and Steam for updates.
Closing any background processes that could interfere in task manager
Unplugging all not 100% necessary devices from my PC and trying to run it then
Nothing has worked, and I just do not know what to do anymore.

My specs are:
CPU - AMD Ryzen 5 5600G with Radeon Graphics 3.90 GHz
Ram - 32 GB
GPU - AMD Radeon RX 6600
Windows 11 operating system
- EA_cuervo
  Community Manager
  2 years ago
  @TheBerserker078 Thanks for providing all these details. Can you please try setting up a new Windows admin account to see if that works? If the problem persists, please share a DxDiag with us.
  - TheBerserker078
    Seasoned Newcomer
    2 years ago
    @EA_cuervo . Thank you for the speedy reply, I set up a new windows admin account but had the same issue, I have added a DxDiag.
    DxDiag.txt113 KB
ForzaRossoneriUA
Rising Novice
2 years ago
@EA_cuervo Reinstalling Windows resolved the issue.
Thank you!
- EA_cuervo
  Community Manager
  2 years ago
  @ForzaRossoneriUA I'm glad to know you've managed to solve this. Thanks for letting us know.