Forum Discussion
Let's get this fixed for you. Can you attach a DxDiag and let us know what type of steps you've taken already? (ex: reinstalling, repairing game in Origin)
Do you overclock and play the game with any programs running in the background like Discord, MSI Afterburner?
How to Pull a DxDiag
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
PC Troubleshooting
https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/
@EA_Blueberry
Hi, i'm sorry i couldn't respond, was busy with work.
Heres my DxDiag
https://pastebin.com/0c2ZaL4Q
I've tried pretty much everything including reinstalling, repairing, moving my game to SSD, changing my ram, reinstalling win10, reinstalling gpu drivers using DDU. setting affinity/priorities.
I play with discord in the background. i do not use Afterburner. I do not overclock my processor/ gpu.
Discord overlay is OFF.
Ingame video settings are turned down to low.
- EA_Blueberry6 years ago
Community Manager
Thanks for the DxDiag, I don't see any concerning standing out.
Do you have Origin In-Game disabled under your Origin client's Application Settings? Try disabling that, clean boot your PC, and then launch Origin as administrator by right-clicking on the desktop shortcut.
Let's leave Discord disabled and see if the game launches without a freeze. Under your in-game settings, turning down the Texture Streaming Budget can help with performance too.If the game runs smoothly, it's possible a program running in the background could be conflicting with the game.
How to Clean Boot your PC
https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
- 6 years ago@EA_Blueberry hi, ive already tried all of this before and it hasnt worked out for me, like i said, i pretty much did 99% of whatever available tuts are out there on the forum
- EA_Blueberry6 years ago
Community Manager
Have you tried reapplying thermal paste to your processor?
- Zeelmaekers6 years agoHero+
Hey @DjHeroCreep
Can you tell me on what priority Apex Legends in running at the moment?If it's running on high, try setting it to Normal or Below normal
- 6 years ago@Zeelmaekers Hi, its set to default as 'normal'
- 6 years agohola yo también tengo ese problema encontré una solución que quizás podría ayudarte un poco, lo que hago es que antes que me mande a seleccionar la leyenda presionando la tecla windows esta me envía al escritorio, calcula un tiempo y cuando ya estás a punto de tirarte de la nave ingresas al juego otra vez.
me comentas si te funciono
- 6 years ago
- EA_Blueberry6 years ago
Community Manager
@DjHeroCreep
Have you tried updating your BIOS or resetting your clocking speed to default in BIOS?
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Community Manager
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