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I've reinstalled my NVidia drivers cleanly using DDU. I played a few games and it was fine but then the same problem occurred. The application got dead frozen in the last stage from selection to the map (the last banner animation). Had to use task manager to kill it.
@ChickenMcNUGGERR @CrazyPapaNay
Can you include a DxDiag for us?
How to gather DxDiag information
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
- 6 years ago
There it is
- EA_Blueberry6 years ago
Community Manager
Please update your Windows 10 build to the latest version and I see some Xbox gamer Bar errors. Try disabling that and play the game after you have the latest Windows 10 build.
- 6 years ago
I've updated Windows 10 to the latest build 1903 and removed Xbox gamer bar services from this laptop, but the first game I tried playing my game froze at the moment when there is a countdown before the champion selection. Also I've noticed that whenever Apex freezes it's disk usage goes to like 50 Mb/s in task manager and just stays this high value even though the game is frozen and not responding
- 6 years ago
pls help me too, I have the same problem, i was selecting a legend or playing the game and it suddenly freezed, i have to kill it with the task manager, this happens to me every 2 or 3 matchs
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