Game freeze/Not responding
So almost after every other game, my game freezes either on "Starting game or while on the legend selection right before the match. I've had 100% cpu usage issues too (but guess thats a different pro...
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EA_Blueberry
Community Admin
Community Admin@ChickenMcNUGGERR @CrazyPapaNay
Can you include a DxDiag for us?
How to gather DxDiag information
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
There it is
- EA_Blueberry
Please update your Windows 10 build to the latest version and I see some Xbox gamer Bar errors. Try disabling that and play the game after you have the latest Windows 10 build.
I've updated Windows 10 to the latest build 1903 and removed Xbox gamer bar services from this laptop, but the first game I tried playing my game froze at the moment when there is a countdown before the champion selection. Also I've noticed that whenever Apex freezes it's disk usage goes to like 50 Mb/s in task manager and just stays this high value even though the game is frozen and not responding
- EA_Blueberry
Do you have Origin and Apex both installed on the same drive? I would double-check to see if Origin is installed on multiple drives by accident, I've seen that lead to performance issues before.
If you have it installed on one drive, try going to another drive and unplug the other external drives to see if that has any relation to why it's freezing. Strange the disk usage peaks, but we might be on the right path here!
Hey @EA_Blueberry this is not a system issue. It only started happening after the latest duo update. Please let the devs know. Its impossible to play 2 straight games without facing this issue.
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