Game freeze/Not responding

I can also confirm that alt-tabbing and having the game minimized during champ select and banner splash screens appears to bypass whatever is causing the crash

Thank you for sharing the results of the workaround fix. We've sent all your details up to the team and we'll update this post as soon as we hear back with more information.

Thank you all ahead of time for your help.

dunno why but that alt tab work for me but still best server for me is frankfurt when i try to connect to him error i must use belgium and it work still some lags but playable

I'm have this problem already for 2 months,I hope you can fix it.

This is getting worse everyday. Already 3 crashes today. Alt tabbing doesnt help here. Afraid to play ranked because of the random crash. No error report, just get stuck either in character selection or immediately after it. Have not experienced this before this week, something must've broke in the code. It's not in my end seeing how common this problem is for many people.

so hay yesterday i played from 12 am till 4 am without any crashes but then after 4 am started crashing again, this is so random Xd

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@ghostbpcz wrote:

dunno why but that alt tab work for me but still best server for me is frankfurt when i try to connect to him error i must use belgium and it work still some lags but playable

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The team is still looking into this, however this is interesting. 

Can you all report back with results on whether you avoid crashes switching to a different datacenter? Let us know which datacenter you're crashing on and if you were able to avoid crashes by switching please include the one you switched to.

Has anyone found success avoiding crashes by uninstalling Nvidia software like what helped this player out with crashes? I haven't seen this step mentioned in a lot of replies here.

@g1g2_gaming 

Thanks! Is there any way you or someone else here can provide us a recorded clip on when it exactly freezes up so the team knows what exact point it occurs at?

@EA_Blueberryjust recorded a crash, it happened when wraith used her ult but not sure if it's the reason, ill record more.
https://youtu.be/8kHHh-tgzZU

edit: just noticed im using both my accounts to post here sorry XD

@EA_Blueberryok here's a match that didn't crash, but my teammate did crash at 8:33 in the video.
https://youtu.be/CviZOlIWy-khttps://www.youtube.com/watch?v=CviZOlIWy-k&feature=youtu.be

and heres one where i crash when my teammate is healing
https://youtu.be/VIjfu7xwNXw

please tell me if you need more

this issue still exists. any news on a patch for this?