Hey as the title says i have this issue since about 2 weeks. When i play the game it will random freeze then disconnect me due to having no connection (when i tab out i see my pc is trying to reconnect to my internet which takes about 3s and then everything is fine). First it happened in some games but now i cant even play one game without this issue. Sometimes after 3 minutes ingame sometimes after 10. I've tried to reinstall Apex and Origins, reset my router, updated every driver possible. I've send a ticket to EA Help and they said i could fix it with a static IP, so i tried this too but nothing changed. Im out of ideas how to fix this. Hope someone of you have an idea.My Specs are: AMD Ryzen 5 2600x MSI RTX 2070 Gaming ZPls help me =)

I have exactly the same issue. I'm randomly disconnecting from Apex games. My game "freezes" but I can still move camera around for few seconds. When I do something (e.g. click mouse button) my friends tell my that they can see me shooting, moving, jumping etc even though nothing happens on my screen. This clearly indicates that server still receives packets from my side, but after few seconds of such limbo I'm being kicked out to menus with information that my connection timed out.I used to play a lot of online games like WoW or Overwatch and such thing never happened. I'm pretty sure it's not my connection because I started to constantly execute ping command on my second screen and when such thing happens, google's servers still respond with normal ms.

I installed the 417.71 driver after 3 minutes ingame random disconnect. Seems like i'm not allowed to play this game

okay i tried everything in your guide still midgame random disconnect. Cant play a single round without dc.

Yes my pc says no connection (the icon with the cross). So i checked the event log of my router, but theres nothing about any disconnect from the whole internet, also when my xbox is running she also doesnt disconnect its just the pc and just in this special case. When i play other games nothing like this ever happened. I also did deinstall the driver of the network adapter --> then restarted PC so its automatically installing the newest driver but nothing changed. About the nvidia driver, i reinstall the 417.71 driver also nothing changed. I dont know i think its game related also my pc is quiet new so i dont think my network adapter is broken.

its just this single game and also just since about 2 weeks

Game Freezes random then i get dc

33 Replies

The_Tibber
7 years ago
The latest GPU driver is very unstable (419.17)
I recommend 417.71
https://www.geforce.co.uk/drivers
You can help show your support and make others aware in this megathread:
https://answers.ea.com/t5/General-Discussion/GPU-Driver-Stability-Report-Megathread/m-p/7559997#M6764
ZeltMitDabei
7 years ago
I installed the 417.71 driver after 3 minutes ingame random disconnect. Seems like i'm not allowed to play this game
The_Tibber
7 years ago
Alright try this network cleanup guide:
https://answers.ea.com/t5/Technical-Issues/Networking-Guide-Opening-the-taps-and-cleaning-up/td-p/7526142
do you get this a lot in online games?
ZeltMitDabei
7 years ago
its just this single game and also just since about 2 weeks
ZeltMitDabei
7 years ago
okay i tried everything in your guide still midgame random disconnect. Cant play a single round without dc.
The_Tibber
7 years ago
Does your internet dissconnect from the whole PC? (so the network icon shows no internet)
TTV-JamnigGamin
7 years ago
I have exactly the same issue. I'm randomly disconnecting from Apex games. My game "freezes" but I can still move camera around for few seconds. When I do something (e.g. click mouse button) my friends tell my that they can see me shooting, moving, jumping etc even though nothing happens on my screen. This clearly indicates that server still receives packets from my side, but after few seconds of such limbo I'm being kicked out to menus with information that my connection timed out.
I used to play a lot of online games like WoW or Overwatch and such thing never happened. I'm pretty sure it's not my connection because I started to constantly execute ping command on my second screen and when such thing happens, google's servers still respond with normal ms.
The_Tibber
7 years ago
Be sure to try the driver roll back as mentioned above.
I had a similar crash once while using the latest nvidia driver
ZeltMitDabei
7 years ago
Yes my pc says no connection (the icon with the cross). So i checked the event log of my router, but theres nothing about any disconnect from the whole internet, also when my xbox is running she also doesnt disconnect its just the pc and just in this special case. When i play other games nothing like this ever happened. I also did deinstall the driver of the network adapter --> then restarted PC so its automatically installing the newest driver but nothing changed. About the nvidia driver, i reinstall the 417.71 driver also nothing changed. I dont know i think its game related also my pc is quiet new so i dont think my network adapter is broken.
The_Tibber
7 years ago
Do you connect by wifi?