Forum Discussion

Not applicable

6 years ago

Solved

Game freezes when trying to launch worlds edge.

For some reason when Worlds Edge comes into rotation the game freezes during the loading screen. As soon as Kings Canyon comes around I can play that map but it keeps freezing on worlds Edge? Anyone ...

3mrooo
6 years ago
Thank you @EA_Kent !!
I did not notice that my video drivers were out of date.
I downloaded the last driver update and now it works fine thank you!

Reagan_Sandro

Not applicable

6 years ago

i've tried fixing the game two times but still it cant work

EA_Kent

Community Manager

6 years ago

Hey @Reagan_Sandro,

What happens when it tries to load up the map? Is it freezing, or is it crashing with an error? If you're seeing an error can you share the full error message it's giving you?

/Kent

UnrulyNacho
Rising Newcomer
6 years ago
Also having this issue, game runs smoothly on kings canyon however as soon as world edge loads its freezing, tried reinstalling the game, repairing the game on origin and even tried updating my drivers, but the issue still persists. Any other updates as what might be the problem?
EA_Kent
Community Manager
6 years ago
Hey @UnrulyNacho,

Could you share a DxDiag when you've got the chance so we can take a look? For more info on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread.

Thanks!

/Kent
UnrulyNacho
Rising Newcomer
6 years ago
Please see attachement
DxDiag.txt77 KB