Forum Discussion

6 years ago

Game loses audio, proceeds to freeze, then crashes

I've tried reinstalling, and even running in borderless window. I don't know what to do at this point, and I keep losing points to it crashing in ranked games. Any fixes?

EA_Kent

Community Manager

5 years ago

@doodskieter-GCC

It could actually be an audio driver issue as well. If the audio drivers are crashing that may be a factor. Have you tried reinstalling the audio drivers to see if that makes any difference at all?

You can find more information on how to reinstall or repair them over at the Microsoft Support Website. The section titled Fix your audio drivers on the page I linked has more details. Let me know if that makes any difference at all for you.

Thanks again!

/Kent

doodskieter-GCC

5 years ago

I think i cracked the code.. I use to move the folder from hard disk to another disk on my pc.. Where you start the download,pause then copy apex folder across. I think somewhere along the line a file must of gone crazy.. I uninstalled and re installed on steam as fresh install and seems to have done the trick.. So far so good. Maybe it was the issue all along