Forum Discussion

austinkauai's avatar
6 years ago
Solved

Game Mode: Ranked - Penalty for Disconnecting Due to Internet Troubles

Hello Everyone,

I really enjoy ranked Gameplay but the fact of the matter is that every time I disconnect due to my own internet troubles I get a penalty.

I as an individual do not choose the leave the game/teammates purposefully. 

A penalty of -96 is given to me everytime I disconnect due to internet troubles.

Does anyone have advice?

Note this is the only internet I have and no I cannot upgrade because I'm not rich. For anyone else having the same issue could you add to this thread to make EA aware that this issue is not only hindering me but others as well to make the game much more enjoyable and from a competitive standpoint better than their competition.

I would appreciate and tips or advice and your remark.

Thank you.

  • Hey there,

    Afraid there is not a way to reverse or remove leaver penalties like this regardless of whether it was due to a disconnection or leaving manually, sorry.

    Ultimately these have the same effect of leaving teammates a person down, so if this happens regularly we'd want to try some connection troubleshooting. If this was a one-off situation that timer would just need to be waited out, I'm afraid.
     
    Aside from that, this thread is quite a few years old and is being locked here to avoid further necroposting.
     
    Feel free to create a new thread if there's a subject you're wanting to discuss that doesn't have a more recent topic, thanks!

2 Replies

  • I too would like to know how to prove or resolve this.  I had no idea my internet was going to decide to take a dump, therefore leaving me to finally reconnect and given the "You can't join due to forfeiture" as I boot up the game.  Is there a way to contact EA or Apex Legends to be able to see that was the case so that we are not penalized?

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey there,

    Afraid there is not a way to reverse or remove leaver penalties like this regardless of whether it was due to a disconnection or leaving manually, sorry.

    Ultimately these have the same effect of leaving teammates a person down, so if this happens regularly we'd want to try some connection troubleshooting. If this was a one-off situation that timer would just need to be waited out, I'm afraid.
     
    Aside from that, this thread is quite a few years old and is being locked here to avoid further necroposting.
     
    Feel free to create a new thread if there's a subject you're wanting to discuss that doesn't have a more recent topic, thanks!