Steam seems to be the answer, next to no issues vs origin.
Community ManagerHi @BigSnicks,
What happens if you start up your PC in a Clean Boot before you play Apex Legends? I'm curious if there's something else running that could be conflicting with Apex Legends.
For more details on how to set up a Clean Boot check out the EA Help website. Once you have the text file please let me know how it goes. Thanks!
Interestingly no issues so i turned on my LG and Nvidia services and I get the below the next morning:
So I decided to disable the Nvidia items only and reboot (no repair):
On reboot with no repair the game opened right away, seems Nvidia is the culprit but they are all up to date so unsure what the issue is.
But it's not hurting anything so I will slowly turn other items on to see if it breaks.
Thanks for this, I would have never thought a clean boot would achieve much as I thought the shaders were corrupting.
I really should have followed all the steps in the guides. I will keep you updated over the next couple of days in the event this was a random fluke.
It also seems Nvidia has removed the shader cache folder and setting so unsure if that was the culprit but then I would expect multiple posts about the issue.
Had one random crash in the lobby, rebooted the machine and the game loaded but freezes when the lobby enters:
Rebooted and ran repair:
Repair decided it needed to download 31.28GB
Uninstalling the GeForce experience and will let you know how this goes.
The game crashed after an hour or so of gaming. This time it let me load in again but crashed in the lobby. I restarted the game again and in the lobby again, a friend joined, all the screens looked one colour and crashed again.
On top of uninstalling GeForce experience, I excluded the origin and apex folders from windows defender as I run no other security.
Running repair once again:
This time only 28MB repair:
Now after the small repair I try to launch the game and it loads the splash screen and then disappears and the origin window comes back.
Running a new repair and this time the fix is 5.4GB:
Event viewer only shows
After the repair and reboot, this happens and normally I have to repair again but instead this time I turned off some of the startup services I turned on (only anydesk), rebooted twice and it worked again:
Will see how I go this time and next crash I am going to reboot a few times to see.
Is there a log so I can understand what keeps crashing?
Community ManagerHey @BigSnicks,
Easy Anti-Cheat and Autodesk software don't get along very well, I'm afraid. I've seen reports of issues like this happening with Maya and AutoCAD installed.
I'm afraid the only reliable workaround we've been able to find is removing the Autodesk programs.
As far as logs go, Apex Legends should create an apex_crash.txt file in your Documents folder whenever it crashes. It will have the active processes at the time of the crash along with the crash dump file numbers.
Community Manager
