Forum Discussion

7 years ago

Game skipping on start screen

My game keeps freezing and skipping and won’t let me go past the load screen on Xbox one. It’s been like this for a full month now. I’ve uninstalled the game 3 times and re installed it now and othin...

EA_Blueberry

Community Admin

7 years ago

@LILV3G

Hey there! I'm curious, does your Xbox One have the latest software update and are you installing the game on an external hard drive?

Did you go to the extent of factory resetting your Xbox One too?

LILV3G

7 years ago

Yeah my Xbox is fully up to date and I haven’t installed it on an external drive. Was thinking that maybe I could get my self a hard drive and try it from there but sort from that I think my Xbox might be fried...