Forum Discussion

5 years ago

Solved

Game Stops Responding and crashes

middle of game crashes happening pc specs are 2700x 2080ti 16gigs ram the last game i played i had to reconnect to the game 3 times all drivers are up to date windows is up to date need a fix or i qu...

HMRDSmoke
5 years ago
So I figured out that if you disable shader cache in nvididia control panel and turn threaded optimization on from auto it doesn't crash anymore @EA_Atic

EA_Atic

DICE Team

5 years ago

Hey, @HMRDSmoke make sure that all drivers for windows are up to date, also worth reinstalling the GPU drivers for your PC.

You can also try to do a clean boot to see if there any programs messing with APEX and turn off any overlay programs for example Discord or Nvidia experience.

Can you add a Dxdiag so we can see what hardware and drivers you have?

Let me know if this works or not for you. 🙂

/Atic

HMRDSmoke

5 years ago

the only thing i havent tried is a clean boot cause im not sure what you mean

@EA_Atic

DxDiag.txt118 KB

EA_Atic
DICE Team
5 years ago
@HMRDSmoke click the link in the name and it will show you how to do a Clean boot. 🙂

/Ati
- HMRDSmoke
  5 years ago
  So I figured out that if you disable shader cache in nvididia control panel and turn threaded optimization on from auto it doesn't crash anymore @EA_Atic
  - EA_Atic
    DICE Team
    5 years ago
    Thanks for sharing! @HMRDSmoke
    
    /Atic