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Wraithy1901's avatar
Wraithy1901
4 years ago
Solved

Game Update Required PC

Click to update when it prompts me, plenty of free space, it then prepares, verifies and then completes, tells me update is required again. same cycle over and over. Was playing yesterday with no ...
  • EA_Mako's avatar
    EA_Mako
    4 years ago

    Hey @Wraithy1901,

    Can you try going through these steps to clear the cache files in the EA app? 

    That can help out in situations like this where the launcher may not be properly recognizing the update's been completed.

    Let us know how that goes!

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @Wraithy1901,

Can you try going through these steps to clear the cache files in the EA app? 

That can help out in situations like this where the launcher may not be properly recognizing the update's been completed.

Let us know how that goes!

  • Wraithy1901's avatar
    Wraithy1901
    4 years ago

    That infact worked and the game has now launched, thank you for the help so quickly and i will mark it as the solution.

    thank you

    • EA_Mako's avatar
      EA_Mako
      Icon for Community Manager rankCommunity Manager
      4 years ago
      Thanks for the update @Wraithy1901, glad to hear that did the trick!
  • zauldgor's avatar
    zauldgor
    3 years ago

    THIS

  • adrian2309's avatar
    adrian2309
    2 years ago

    Clearing the cache does not solve this issue

    • Sleezemaster's avatar
      Sleezemaster
      2 years ago

      same reinstall clear cache updated driver restarted pc between uninstall and install updated all drivers ran repair bleh

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