Forum Discussion
3 Replies
- EA_mplsnow5 days ago
Community Manager
Kaylank24 Can you please attach a picture of the error code or message? That'd help us get a better idea of what the error means and let us provide more tailored troubleshooting steps so you can get back into your game. Thanks!
- Kaylank245 days agoSeasoned Newcomer
My game will not load keeps talking me I have a error that account I am one of the top ash players on Playstation and I've lost everything
- EA_mplsnow6 days ago
Community Manager
Hey Kaylank24,
Sorry to hear that Apex hasn't been loading for you.
Are you seeing any error messages or codes? If the game is crashing during launch and you're seeing CE-108255-1 or CE-348780, please give the following troubleshooting steps a try:
- Go to your PlayStation console's Settings > Application Saved Data Management
- Select Saved Data in System Storage
- Choose Apex Legends
- Delete those files
Let us know how it goes, or if you're seeing a different error code, and we can continue from there. Thanks!