Forum Discussion

4 years ago

Solved

Getting kicked mid game

Occasionally mid game I will start lagging my then get kicked out and it won’t let me join back the game. Is their a way to fix this because so already lost over 8k exp and several awesome games from this.

EA_Aljo
4 years ago
@0xznn

That's good. Glad to hear you're wired. Has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

6 Replies

EA_Aljo
Community Manager
4 years ago
Hi there, @0xznn.

Let's see if we can find out why you're disconnecting so frequently. What system are you playing on and do you use a wired or wireless connection? Thanks!
0xznn
4 years ago
I use the Xbox s and wireless connection
EA_Aljo
Community Manager
4 years ago
@0xznn

Can you switch to a wired connection or is your router too far away?
0xznn
4 years ago
Whoops I meant wired not wireless
EA_Aljo
Community Manager
4 years ago
@0xznn

That's good. Glad to hear you're wired. Has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
Filip777G
New Novice
1 year ago
I just got kicked twice today in may fut champs games, i was in advantage in both games and I lost them...can u fix this problem EA??? And maybe, some compensation? I'm not asking for much, just give me my chance to play again those games...