Gift card redeemed but no coins received
i already redeemed my gift card on the EA app for apex legends but it says it's already been used but there are no coins in my account.
Yes I've tried to switch from steam to the EA app game and it...
Forum Discussion
I bought an apex legends giftcard on amazon and redeemed it,but it has not showed on my account yet and it has been over 24 hours already, what should I do?
EA_Pulsar
Community Manager
Community ManagerHey @evnaah
Please make sure to restart your device and log out, then sign back in to your account. If you play on the PC Steam version, please also check the game from the EA app. If that doesn't help, please follow this link. https://help.ea.com/en/help/account/how-to-provide-proof-of-purchase/#amazon
Amazon said they aren't able to help with the code redeeming, because they are only the distributors. I still have proof that I bought the actual gift card, and they also don't do refunds on giftcards anymore. I have the code and the order details of the giftcard, will that be enough for them to credit my account? This is the first time where I have this much trouble redeeming giftcards on a game. I even bought another card to make sure, and it still didn't work. The card worked, saying that the card has been redeemed on the ea redemption page, but when I actually check the game it doesn't show the currency added, and it says the card has already been redeemed after trying to redeem the card again.
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