Forum Discussion

2 years ago

Solved

Gifting mistake

I was trying to gift my friend a bundle and I couldn’t gift it. found out y'all disabled gifting for a while so I brought the pack thinking I can gift it later and went to go gift it and found out you can’t gift from your character inventory it was the legionnaire bundle, so is there any way y'all can take the skin off my acc and give it them or give me a refund of the bundle. Sorry for the inconvenience of me not looking up if I can gift from inventory.

T_139_H
2 years ago
Okay thanks for the feedback and maybe if y’all add inventory skin character gifting than I can give it if yall ever do it

2 Replies

EA_Mako
Community Manager
2 years ago
Hey @T_139_H,

I'm afraid we aren't able to remove individual items or transfer them to another account.

This would mean there's not a way to give them a skin from your account, nor are we able to refund in-game purchases once those have gone through and been applied to the account like this.

Sorry to be the bearer of bad news.
T_139_H
2 years ago
Okay thanks for the feedback and maybe if y’all add inventory skin character gifting than I can give it if yall ever do it