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y0naikiri's avatar
20 hours ago

Hacked, got my account back, banned

Okay. Lets start this briefly. my EA account got hacked back in December 19 when i genuinely wasn't even playing the game... I tried to get my account back since they changed my email for said account. Yes i did get it back but it turns out the one that hacked my account got me banned for gameplay enhancement WHICH I DIDN'T DO. CAUSE IF YOU LOOK AT IT. I WASN'T EVEN PLAYING BETWEEN DECEMBER 19 LAST YEAR TILL NOW. tried to appeal but nahhhh they denied it... I deserve justice. Thats my account. I don't want to put effort making a new one because i had some stuff in that account that i dont want to grind for again. Ngl this some injustice right here. I have hard evidence of the date when my account got hacked and when i got it back... But they still denied it. 

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    10 hours ago

    Hey y0naikiri​,

    We are not able to make any changes to your account or perform any reviews for this type of issue via the forums, sorry.

    You're welcome to submit another appeal to have a different member of the Terms of Service team take another look over the situation, but we wouldn't be able to change or impact that here I'm afraid.

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