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66MrSlater99's avatar
66MrSlater99
3 years ago
Solved

Hacking on apex AND nothing gets DONE about it

why nothing get done about hackers on apex.but i got banned for hacking even tho i dont have hacks We pay money to play this game try and enjoy it but these hackers even tho you report them dont ge...
  • EA_rephii's avatar
    EA_rephii
    3 years ago

    Hey there, 

    I am sorry to hear that you got banned for cheating in Apex Legends. 

    If you have any questions about sanctions/blocks, please contact our customer service directly. They can take a closer look at your account and also check for any third-party access. You can reach our customer service here: https://help.ea.com/en/contact-us/


    You can also contact our Terms of Service team directly. This department is responsible for the review and will investigate your case upon request. You can find all the information here: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/.


    -rephii

66MrSlater99's avatar
66MrSlater99
3 years ago

i have and i was told i was hacking when clearly i wasnt but in anycase REPAWN is quick to take our money and just be happy with what ever we get out of it and just smile and wave as we get banned and the hackers just do what they please so yea i honestly thing that respawn is a useless in the fact that the people playing the game legit needs to get nailed and screwd over. im playing on a ping thats above 180 but i get banned for some reason unknown  i loose everything even the dam money spent on the game and get told there is nothing that can be done to my account for hacking what a load of BS that is because clearly im not spending enough money for my ban to get removed or looked over so im honestly poesag over the whole thing and really happy over the way respawn treats there (Gaming Customers) like what the actual F is up with that hey. but we must just shut up and be happy with what ever you decide even tho i know for a fact that i DIDN`T cheat. so honestly go and get screwed 

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
3 years ago

Hey @66MrSlater99,

If you've submitted an appeal as outlined in the above post, the ban is absolutely looked over by our Terms of Service team.

You're welcome to submit another appeal if the first was declined and another member of the ToS team will review that situation again, up to the point where they mention no further replies would be provided.

This is not something we're able to investigate or review further on the forums however, locking the thread here. 

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